Dear customers, dear friends, dear partners
We understand these are uncertain and unsettling times for our customers. Communicating regularly to our guests has always been our mission. As circumstances change, we are reviewing our policies to help you with increased flexibility, so you can manage your existing and new bookings. We assure you that the well-being, health and safety of our guests and our staff is our top priority. If you want to cancel or re-book your reservation, while you examine how the Coronavirus (COVID-19) situation evolves, we are here to help you. Please read below.
For bookings for stays until 15th June 2020:
Based on the latest Government advice we will now be providing customers an opportunity to cancel their booking and obtain a full refund. At this stage, this only applies to customers whose stay is until 15th June 2020. The booking must be cancelled by 7 days prior to arrival. In this case, the advance payment will be refunded. Otherwise, If you wish to change your arrival date, you are able to amend your booking date by email or phone call (info at hotel-liotopi.gr & hotel-germany.gr)
For bookings for stays after 16th June 2020:
If you wish to change your arrival date, you are able to amend your booking date by email or phone call (info at hotel-liotopi.gr & hotel-germany.gr). Send us the new dates and If your amended date costs more, all you will have to do is pay difference in price.
Stay safe. We're all in this together,
Hotel Germany - Akroyiali
Last updated: 24/03/2020